Delivery
We deliver all our goods via the Royal Mail First Class and Recorded Delivery Service. Most orders are shipped the next working day, except for pre-orders, which are delivered on the day of release or earlier if possible. Most items that are in stock are dispatched within 24 hours, but please allow up to 5 working days for delivery. Items that are out of stock are normally despatched within 7-10 working days.
Shipping Rates
UK Shipping (First class Royal Mail):
£2.95 : Orders up to £10.00
£3.95 : Orders from £10.01 to £25.00
£4.95 : Orders over £25.01 to £74.99
FREE: Orders over £75.00
We do not currently ship outside mainland UK.
Returns Policy
Any returned item must be sent to us within seven days from receipt (unless returned under warranty). Proof of postage is not necessarily proof of delivery; therefore you are strongly advised to send your package by recorded delivery, registered post or courier and to maintain sufficient insurance to cover the value of the goods. You are advised to package the product adequately as we cannot accept liability for any damage incurred during delivery. Returned goods that are faulty or sent in error will be credited in full. All other returns will incur a nominal charge of £3.50 for handling, insurance and re-stocking. Any items that are received in a damaged condition, or are found to be faulty must be registered at natalie@tiggiestoys.co.uk. You must then send the item to the address below. Please note we do test all returned items.
Returns Dept: Tiggies Toys, Lok 'n' Store, Etheridge Avenue, Brinklow, Milton Keynes. MK10 0BB.
Cancellation Policy
Orders may be cancelled at any time up to the point of despatch from Tiggies Toys. We reserve the right to make a nominal charge of £2.50 to cover the administration of orders that have been processed and packaged.
Legal Notice
1. These terms and conditions apply to you regarding the material on this site. You are responsible for bringing these terms to the attention of anyone who may read material on this site as a result of your access to it. If you do not agree with any of these terms and conditions, do not use this Website.
2. Tiggies Toys reserves the right to modify these terms and conditions at any time. Such modifications shall be effective immediately upon posting of the modified terms and conditions. By using this service after Tiggies Toys has posted notice of such modifications you agree to be bound by the revised terms and conditions.
3. All material on this Website is (unless otherwise stated) copyright Tiggies Toys. Reading, copying or adapting any material implies agreement to these terms and conditions.
4. Users are permitted to view, print and download the material for personal, non-commercial use only but in so doing are not permitted to remove or amend any trade mark, copyright or other proprietary notice. Users may not distribute, transmit, reproduce or publish by electronic or any other means any part of the data without the prior written permission of Tiggies Toys. All other rights reserved.
5. Whilst Tiggies Toys endeavours to ensure that the information on this Website is correct, it is provided on an "as is" basis, without warranties of any kind, and no warranty, express or implied, is given as to accuracy, currency or completeness and Tiggies Toys does not accept any liability for any error or omission. Tiggies Toys shall not be liable for any third party claims or losses of any nature including, but not limited to, loss of profits, direct, indirect, special or consequential damages arising from a third party's use or inability to use this Website.
6. Tiggies Toys accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided "as is" with no warranty, express or implied, for the information provided within them.
7. All authors or providers of a link into this site should note that Tiggies Toys does not necessarily read, check or edit the context from such links and Tiggies Toys accepts such material linked to its site purely on the basis of an understanding that Tiggies Toys is a distributor (not a publisher) of such material and by linking to this site, the author or provider of the link gives an implied warranty that he/she/it will indemnify Tiggies Toys in the event of any action arising as a result of such material appearing on or via this site. All persons accessing this site are also put on notice of such fact.
8. Tiggies Toys makes efforts to ensure that its publications, advertising and offers on this site fully meet the requirements of English law and foreign laws of any country where it is intended for such content to be viewed. In the event that a foreign country’s law may not be fully complied with, then Tiggies Toys shall be deemed not to be directing such content to that particular country.
9. With respect to any bulletin boards or forums available herein, statements and opinions expressed in the articles and communications are those of individual contributors or advertisers and not the statements and opinions of Tiggies Toys.
10. This Website provides users with a free information service, but should Tiggies Toys add services for which payment is required, users will be notified within the site and given instructions for subscribing to any such services.
11. While Tiggies Toys makes all reasonable attempts to exclude viruses from the Website, it cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information from this site.
12. These terms and conditions are governed by and shall be interpreted in accordance with English law.
